Email Policy

ChillBoard sends only transactional emails directly related to your account activity on our platform. We do not send newsletters, promotions, or third‑party marketing emails.

Types of emails we send

• Account sign‑up confirmations and verification
• Password reset codes and security alerts
• Critical account notifications (e.g., login from a new device)
• Product or system notices strictly required to operate your account

Frequency and controls

• Emails are triggered by specific user actions or essential account events.
• You may adjust non‑essential notification preferences in Settings.
• Security and legal notices may be sent regardless of preferences where required.

Sender domain and authentication

• Emails are sent from our verified domain (e.g., no-reply@chillboard.in).
• We use industry best practices including SPF, DKIM, and DMARC.

Bounce and complaint handling

• We monitor bounces and complaints and may suppress delivery to affected addresses.
• If you believe your address was suppressed in error, contact support.

Data privacy

• We only process data necessary to deliver emails related to your account.
• Please review our Privacy Policy for details on data handling and retention.

Contact

Questions about this policy? Contact us at support@chillboard.in.